Videos The quantification of our society The Future of Retail Is Here – webinar recording CEIBS and GDI Webinar: Consumer Behaviour in the Corona-Crisis Douglas Rushkoff: "Being human is a team sport – that’s what technology and capitalism both want to undo" 2019 Jeongwen Chiang: "You have to come, modify, adapt to the chinese consumer" Tom Szaky: "Durable packaging outwins disposable containers in pricing" Hans Ulrich Obrist: "Bring artists into the mix!" Sarah-Diane Eck: "Relationship marketing was never built for the consumers" Kevin Ashbrook: "It would drive me crazy” Michelle Ufford: "Customers come across predictions everywhere on Netflix" Ajay Agrawal: "Human judgment becomes more valuable in the face of AI" Ran Balicer: "Doctors will not be replaced by algorithms" Gottlieb Duttweiler Prize for human-machine collaboration GDI-Research David Bosshart: "Whoever gets convenience right, can win people over" Tim Wu on attention hacking Tim Llewellyn (CEO nviso) on Reading Emotions Blockchain that goes under the skin Olga Yurkova (stopfake.org) on propaganda and fake news Interview Innovation is happening in China Panel discussion with Robert Kagan and Lord Adair Turner 2018 Interview What does Generation Z want? Interview Sir Ian Cheshire: "You will be murdered" Interview Jarno Vanhatapio: "Generation Z is a very different generation looked from a retail perspective" Fabrice Zumbrunnen: "It is our job to understand customer expectations" Economy David Bosshart: "Retailers have to become more flexible" Self-optimisation Steven Kotler about ultimate performance through brain hacking Health Jo Marchant on how beliefs shape health 2017 Marketing “There aren't five types of customers – there are 150” E-Commerce NearSt – search the web to buy around the corner Interview “Calm technology“ – technology for the peace of mind Arsenal fan services: The emotion managers 2016 2015 2014 2014 2013 2012