Eternity Now Gif

Eternity Now

Wellbeing and Beauty Retail Reimagined

Health, well-being, and an attractive body are highly valued by consumers. The global market for cosmetic products is expected to reach a market value of over USD 800 billion by 2023. Generation Z is born into a world of fitness, organic nutrition, and social media driving the image of beauty; their aim is to stay fit for the continuous job and partner market.

At the same time, that consumer wants a balanced life. This is demonstrated by high expenditure on beauty products, wellness cults, and healthier food. Tracking technologies and smart mirrors help consumers stay on their personal course. What appears today to be high-tech will soon be considered the standard.

Consumers expect every product and service to help them improve their well-being. This spurs competition beyond traditional categories such as health, beauty and food. Soon, every retailer or service provider will be judged by their contribution to individual well-being, which will be considered more comprehensively; in the future, it will be measured in a personalised way, in everyday life, using increased technology.

At the conference, cross-industry, international speakers will present theses you can use to align your product, marketing and sales concepts.

This conference is aimed at company developers, strategists and decision-makers from the fields of product development, product management, marketing and sales.

  • What do consumers value when buying health, wellness and beauty products and how do they behave?
  • What will the product presentation of the future look like?
  • What role will virtual beauty offers play?
  • Which wellness criteria can be used to measure retail in the future?




Still credit: Ines Alpha and Fee Lion


Welcome Coffee

David Bosshart (CH), CEO, GDI Gottlieb Duttweiler Institute
Eternity Now: Wellbeing and Beauty Retail Reimagined

Wendy Liebmann (US), CEO, WSL Strategic Retail
Optimize Thyself: The Big Business of Well

Anjan Chatterjee (US), Professor of Neurobiology, University of Pennsylvania
Cracking the Code: Beauty, Brains and Being Well

Johanna Jaskowska (FR), Digital Creative
Look At Me Now: Social Media and the Beauty Industry


Marcia Kilgore (US), Serial Entrepreneur and Founder, Beauty Pie
Conversation – Pretty Direct: Delivering Luxury Beauty Products without the Luxury Beauty Prices

Giacomo Ardesio (NL), Architect, OMA
Conversation – Shopping and Wellbeing: Rethinking Retail Space

Cin-Yee Ho (NL), Director Sales and Marketing Europe, HiMirror
Smart Mirror on the Wall: How the intelligence of tech will help to find the best suitable skincare

Networking Lunch


Moderator: Michelle Nicol

Marcia Kilgore

Marcia Kilgore

Beauty entrepreneur and founder of Beauty Pie, a membership-based beauty product retailing site. In the late 1980s, Kilgore opened Face It!, a skin care center in New York City. Later, she founded Bliss-Labs, a product line focused on skin care products and spa treatments. Soap & Glory, a line of bath and body cleansing products, and FitFlop, a shoe brand, are other brands Kilgore launched.

Anjan Chatterjee

Anjan Chatterjee

Professor of Neurology at the University of Pennsylvania School of Medicine and author of the book "The Aesthetic Brain". In 2002, Chatterjee was awarded the Norman Geschwind Prize in Behavioral and Cognitive Neurology by the American Academy of Neurology. He is the former President of the International Association of Empirical Aesthetics and of the Behavioral and Cognitive Neurology Society.

Cin-Yee Syria Ho

Cin-Yee Ho

Head of Sales and Marketing Europe at HiMirror, a manufacturer of smart mirrors that analyse the skin and wellbeing and investigate the effects of skin care products via an anonymous cloud-based big data system.


Giacomo Ardesio

Ardesio joined OMA in 2014 where he has been involved in a wide range of projects, from temporary installations and exhibitions to research and preservation. For example he has been working on Palermo Atlas, the urban study edited for Manifesta12 (2018), LR100, an exhibition for the centennial of LaRinascente (2017) and the renovation of KaDeWe in Berlin (2015). For AMO, the think-tank branch of OMA, he is currently in charge of the design of the fashion shows and online presence for Prada and MiuMiu. Besides Ardesio is co-founder of Fosbury Architecture (F.A.), a collective of design and research based in Milan and Rotterdam. 

Johanna Jaskowska

Johanna Jaskowska

Digital Creative, who invented the Instagram Beauty Filter beauty3000 that took over Instagram. Jaskowska understands beauty in a digital context. With new technologies she creates innovative ways to interact and communicate. Jaskowska is interested in social experiments and observing how people behave in different situations.

Wendy Liebmann

Wendy Liebmann

Founder and CEO of WSL Strategic Retail, a firm well known for studying and predicting consumer shopping behaviour. WSL combines astute observations of retail with consumer research to predict where shoppers will be shopping in the next few years.

David Bosshart

David Bosshart

Author, Speaker, Executive Advisor

Dr. David Bosshart was CEO of the GDI Gottlieb Duttweiler Institute for consumption, economic and social studies from 1999 to 2020. Since 2020 he has been President of the Gottlieb and Adele Duttweiler Foundation.

Michelle Nicol

Michelle Nicol


Co-founder of Neutral Zurich, the strategic agency which brings together the fields of architecture, design and contemporary art in order to create commercially efficient differentiating strategies and communication. Nicol started her career working as a writer for international newspapers and magazines while curating bespoke art collections and exhibitions. She has a master degree in art history and film from the University of Zurich.

Four Steps to Success

This is how to inform, inspire, and activate your management:

1. Start for free

Download the White Paper on Wellbeing, published by GDI & WSL – Your introduction to the trends that are forming the wellbeing movement, and to the opportunities for the industry.

2. Subscribe to the report "The Big Business of WELL"

A benchmark study that presents the future of wellbeing. This report by GDI and WSL is based on research conducted in the US and Southkorea. The report delivers:

  • A quantitative analysis of consumer attitudes on and values of wellbeing
  • Commentaries from industry executives who will describe their vision of wellbeing
  • A documentation of best practices launched by wellbeing innovators

The report will be updated annually to allow you to adjust your strategy as wellbeing evolves.

3. Attend the Conference

The conference "Eternity Now – Wellbeing and Beauty Retail Reimagined" will be hosted at the GDI in Switzerland and will be attended by global thought leaders and decision-makers across industries. They are committed to sharing their latest insights in wellbeing and beauty.

4. Internalize and Activate Insights

Workshop: Global Wellbeing Strategic Planning
Book a disruptive workshop that allows your management to expand or reinvent their strategy to own wellbeing in your industry. The workshops will be customized to your company culture and needs.

For more information please contact


As an extension of the conference, we offer individually tailored strategic workshops. Included in our workshop package are:

  • Three tickets for the "Eternity Now" conference on 10 May 2019
  • Password to watch the online stream of the conference live or later
  • Whitepaper "Global Well-being"

We develop the contents and the schedule of the workshop according to your needs and goals in a personal exchange. Marta Kwiatkowski, Senior Researcher & Deputy Head Think Tank of the GDI, looks forward to hearing from you (




Changes to the programme

The programme is subject to change. If an event does not take place, fees will be refunded. Further claims are ruled out.


If you are unable to attend, please let us have your cancellation in writing. The fee will be reimbursed on cancellation thirty or more days before the event. After this term and until five full working days prior to the event we will charge 75% of the fee. In the event of later cancellations we will charge the full participation fee. Substitute participants welcome.

Terms and Conditions



Full price: CHF 650
Video recording of the conference: CHF 550

The conference fee includes all food and beverages. Participants registering less than two weeks before the event can pay by credit card only.


GDI Gottlieb Duttweiler Institute

Langhaldenstrasse 21

8803 Rüschlikon


WSL is a global strategy firm that studies the shifts in consumer attitudes and values, and interprets these shifts into predictions of where consumers will spend next.

Based in New York City for over 30 years, WSL has consulted with senior executives in global retail and consumer industries to help them re-envision their business strategy to meet shoppers, wherever they go next.