70. Internationale Handelstagung / Retail Summit

70th International Retail Summit

Urban Retail 2030: Embracing the Next Normal After the Crisis


Join us via Twitter: #iht20

The future has caught up with retail: shopping online, avoiding shops, paying contactlessly, and consuming better and differently are no longer things that people will do "sometime in the future". They are doing them now. The Covid-19 pandemic is a time machine for retail.

Cities are feeling this particularly strongly. Boutiques remain closed, department stores are disappearing, and gastronomy options are in short supply. The symbiosis of retail and urban life is changing. To remain attractive and profitable, a new mix of offers is needed. Social distancing, the delivery economy and the return of urban production will be key factors.

The 70th International Retail Summit will address questions, such as:

  • An urban lifestyle needs retail, and shopping needs passers-by. Or do they?
  • Prestige buildings vs. container shops: is the rise of small formats unstoppable?
  • Vans, couriers, robots and drones: how do we get the last mile under control?
  • Where does retail still have control over its customers? Which touchpoints will remain in the customer journey?
  • How do you lead the new heroes on the sales floor, and those who are working from home?
  • What will remain after the crisis, and what is only temporary?


The GDI Retail Summit will be held as a face-to-face event. If you still prefer to participate online, you can also book the conference as a livestream.


Thursday, 10 September, 10.00 – 17.45

9.00 - 9.45
Breakfast Speed Networking (optional)
How has Covid-19 changed your shopping behavior? What makes a city centre worth living?
Take part in an informal, moderated exchange on these two questions and get to know other participants.

Welcome Coffee

David Bosshart (CH), CEO, Gottlieb Duttweiler Institute
Urban Retail 2030: Embracing the Next Normal After the Crisis
- Recombining places, consumption, work and mobility
- What the pandemic accelerates, and what it decelerates

Kristian Villadsen (DK), Partner and Director, Gehl Architects
People First: How to Create Liveable Streetscapes Pre & Post Covid-19
- Why some city centers are more appealing than others
- The role of retail in urban settings

Thomas Sevcik (CH), CEO and Founder, Arthesia
Retail Beyond Retail: New Content for New Urban Economies
- Case studies and future outlook from vanity storage to co-anything

Networking Lunch

Markus Länzlinger (CH), CEO, Migrolino
Convenience after Corona: What is here to stay?
- Why small and micro spaces play an important role
- Opportunities and limits of shop automation

Emmanuelle Hoss (FR), Executive Director, Semaest
Revive le Quartier: When Innovating Commerce Becomes a Public Mission
- Creating a new local economy through retail and crafts
- How the right mix of shops enhances neighbourhoods

Paul Myers (GB), Managing Director, Farm Urban
Hyperlocal: Urban Farming With a Social Mission
- Why we need to not just change production but our relationship with food
- How to supply fresh living greens to the local community

Uwe D’Agnone (DE), CEO, Creapaper
From the Green Meadow: Why Grass Makes the Better Packaging
- The invention of a new commodity

Coffee Break

Greeting by H.E. Mr Jacob Keidar, Ambassador of Israel to Switzerland and the Principality of Liechtenstein

via livestream
Guy Bloch (IL), CEO, Bringg
Delivery as a Service: Rethinking Logistics
- Success factors for an accelerated world
- How retailers can stick to retail

André Maeder (DE), CEO, KaDeWe Group
Outlook: New Bricks for a Traditional Format
- The Comeback of the Inner City and the New Role of the Department Store
- Targeted Investment, Smart Innovation and Cool Inspiration

via livestream
Stephanie Kelton (US), Professor of Economics and Public Policy at Stony Brook University
Why Debt Is Not The Problem: Solutions For a Post-Covid Economy

from 18.00
Indian Summer Dinner
A pleasant evening on the beautiful GDI terrace with late summer delicacies, drinks and good company.

Shuttleservice: Transfer to Hotel Sedartis and Thalwil train station

Friday, 11 September, 09.00 – 13.00

Bruno Maçães (PT), non-resident senior fellow; Hudson Institute and author of “Dawn of Eurasia” and “Belt and Road”
A New Global Map: Understanding the Belt and Road
- The underestimated significance for Europe
- The impact of new routes on old cities
- Key insights for tomorrow’s trade and retail

Torsten Toeller (DE), Founder, Owner and Chairman, Fressnapf Holding
Loyal Companions: An Ecosystem for Pet Lovers
- From retailer to innovative service provider

via livestream
David Sandström (SE), Chief Marketing Officer, Klarna
New Consumer Habits: Shaping the Future of Payments and Retail
- How to adapt to the next generation's needs
- How to bring back the fun in payments and shopping
- Building a brand for a new financial generation

Coffee Break

Simona Scarpaleggia (CH), CEO, Edge Strategy
The Future of Work: A Guide for Purposeful Transformation
- Leading the workforce in times of disruption

via livestream
Matt Heiman (GB), Founding Investor and Chairman, Cocoon
Renting It-Bags: Why Access Is the New Luxury
- Subscription as the way forward
- The future of luxury is freedom
- Integrating status symbols into the circular economy

via livestream
Dana Thomas (FR), Journalist and New York Times Bestselling Author
Seizing the Momentum: Time for a New Era in Fashion
- Emerging from the crisis towards a more sustainable future
- The post-growth business model

Networking Lunch


Andre Maeder

André Maeder

Group Managing Director at The KaDeWe Group. Maeder looks back on a long and international retail career. His focus has been on premium and luxury brands. At Harrods, he was Chief Operational and Merchandise Officer, at Hugo Boss MOB and Head Global Retail. As Chief Retail Officer, Maeder als worked for Karstadt.


Kristian Skovbakke Villadsen

Partner & Director, Gehl Architects. In his role Villadsen operates in the span between political visions and the detailed urban design. His focus is always on livability and sustainability, whether in mobility, masterplanning, revitalization strategies or urban policies. Villadsen has worked with a number of leading cities, developers, organizations and NGOs, across Europe, North America and China. For his input to the development e.g. of the Huang Pu River Waterfront Development Strategy and of Nanijang Lu shopping street, he was honored with Shanghai’s «Magnolia Award».

Torsten Toeller

Torsten Toeller

Founder, owner and chairman, Fressnapf Holding. With the founding of Fressnapf in 1990, Toeller brought the idea of a discounter for pet supplies to Europe. For his work, Toeller has been awarded several times, among other as "Entrepreneur of the Year" or with the "Goldener Zuckerhut".

Simona Scarpaleggia

Simona Scarpaleggia

Manager and former CEO, IKEA Switzerland. Scarpaleggia had been HR manager in different companies in Italy for 20 years. Since joining Ikea in 2000, she has held various management positions. Between 2010 and 2019, Scarpaleggia was CEO of Ikea Switzerland. She has been CEO of Edge Strategy since September 2020.

Markus Laenzlinger

Markus Laenzlinger

CEO, Migrolino. Laenzlinger has been managing the subsidiary of the Federation of Migros Cooperatives for eleven years. Previously, he held various management positions. Among others, he was CEO of Cevanova, a joint venture of SBB, Migros and Valora, and Head of Commercial Use at SBB’s real estates department.

David Sandström

David Sandström (via livestream)

Chief Marketing Officer, Klarna Bank AB. Sandström joined Klarna in 2017 where he has lead the fintech company from one of many financial institutions to a rethinking lifestyle brand. The campaign "Get Smoooth", with Snoop Dogg as the front figure, has become one of the most mentioned ever in Sweden and has also attracted great attention internationally.

Paul Myers

Paul Myers

Co-founder and Managing Director, Farm Urban. The company's goal is to rethink agriculture, bring it to urban areas and thus change society's relationship to food and the environment. Myers holds a PhD in epigenetics from the University of Liverpool.

Thomas Sevcik

Thomas Sevcik

Co-founder of the Think Tank arthesia. Thomas Sevcik is one of the masterminds of the Autostadt project in Wolfsburg. Furthermore, he developed the idea, strategy and content of the Airport City project The Circle at Zurich Airport and the LabCampus idea for Munich Airport. He is networked worldwide and is a regular author, panelist and commentator.

Emmanuelle Hoss

Emmanuelle Hoss

Managing Director, Semaest. Hoss has worked for several years as a technical advisor to the Mayor of Paris. At the planning office Semaest, she developed and implemented a support program for Parisian shop owners. Semaest takes care of the preservation of Parisian retail and is commissioned and financially supported by the Parisian City Hall.

Matt Heiman

Matt Heiman (via livestream)

Co-Founder and Chairman, Cocoon. Cocoon is a London-based monthly subscription service for luxury handbags that allows consumers to access new-season, pre-owned and limited edition vintage styles from over 30 luxury brands, ranging from Dior, Saint Laurent and Bottega Veneta to younger labels like Rejina Pyo and Jacquemus.

Uwe D'Agnone

Uwe D'Agnone

Managing Director, Creapaper. For more than thirty years, D'Agnone has been working as an independent entrepreneur on ecological paper alternatives. In 2012, D'Agnone developed a process for producing grass paper. For this invention, he and his company were awarded several times, among others with the “Red Herring” Top 100 Award Europe 2019.

David Bosshart

David Bosshart

Author, Speaker, Executive Advisor

Dr. David Bosshart was CEO of the GDI Gottlieb Duttweiler Institute for consumption, economic and social studies from 1999 to 2020. Since 2020 he has been President of the Gottlieb and Adele Duttweiler Foundation.


Reto Brennwald

Reto Brennwald

TV journalist, filmmaker and media trainer. From 2008 to 2011 Reto Brennwald presented SRF's politics programme "Arena". Prior to that, he had been moderator of the "Rundschau" for seven years. Reto Brennwald has been active in the electronic media sphere for 25 years. In 2015 he founded the Talk&Film GmbH for communication, moderation and film production.


2 days, 1 person:  

Full price: CHF 2500

20 % early-bird discount until 15 June: CHF 2000

10 % early-bird discount until 15 July: CHF 2250

2 days, 2 or more persons:

Full price: CHF 2125 / person

can be cumulated with:

20 % early-bird discount until 15 June: CHF 1625

10 % early-bird discount until 15 July: CHF 1875

1 day, per person:  

Full price: CHF 1500

20 % early-bird discount until 15 June: CHF 1200

10 % early-bird discount until 15 July: CHF 1350

Livestream, 2 days:

CHF 900

1 Day: CHF 600

2 Days: CHF 800
Discount code on request: iht@gdi.ch


Payment in advance. Reduced fees apply when more than one participant from the same company registers at the same time. Any subsequent participant registered later will be invoiced separately. The conference fee includes all food and beverages (and VAT). Participants registering less than two weeks before the event can pay by credit card only.


German / English (simultaneous interpretation)

Changes to the programme
The programme is subject to change. If an event does not take place, fees will be refunded. Further claims are ruled out.

If you are unable to attend, please let us have your cancellation in writing. The fee will be reimbursed on cancellation thirty or more days before the event. After this term and until five full working days prior to the event we will charge 75% of the fee. In the event of later cancellations we will charge the full participation fee. Substitute participants welcome.

Hotel reservation
To benefit from special rates, please use the following email adresses and refer to the code: IHT2020
Hotel Sedartis, Thalwil: info@sedartis.ch
Hotel Alex Lake, Thalwil: book here
Hotel Belvoir, Ruschlikon: info@hotel-belvoir.ch
Hotel Ibis, Adliswil: welcome@ibiszurich.ch

There will be a free shuttle bus service between the GDI and the Hotel Sedartis / Thalwil train station.


GDI Gottlieb Duttweiler Institute
Langhaldenstrasse 21
8803 Rüschlikon


Media Partners

Network Partner