Don’t worry, retail won't be disappearing any time soon. Retailers, however, will – or at least their role will change. The ecosystem of consumption is being reconfigured. Anyone who continues to think in formats and channels will lose customers, because in their always-on world, only one thing counts: the right product in the right place at the right time. This means that the core retail skills are changing.
The new needs of consumers are fragmenting retail: the time of the one-size-fits-all solution is over. It is only collaborations and platforms that will enable the hyper-personalised offers of the future, and this requires an entrepreneurial rather than a managerial attitude. The retail world of tomorrow belongs to those who seize the initiative.
The 69th International Retail Summit at GDI will tackle the following questions:
- How can we create customer relationships in an era of total digital transparency?
- What do fragmentation, niches and small volumes mean for traditional retail?
- What will brands provide in the new ecosystem?
- Location, location, geolocation – what role does physical location play?
- Which technology trends are actually relevant?
- ... and, once again: what exactly will we need retail for in the future?
The programme will be published shortly.
(The list of speakers is continuously updated.)
2 days, 1 person:
Full price: CHF 2500
20 % early-bird discount until 31 March 2019: CHF 2000
10 % early-bird discount until 31 May 2019: CHF 2250
2 days, 2 or more persons:
Full price: CHF 2125 / person
can be cumulated with:
20 % early-bird discount until 31 March 2019: CHF 1625
10 % early-bird discount until 31 May 2019: CHF 1875
1 day, per person:
Full price: CHF 1500
20 % early-bird discount until 31 March 2019: CHF 1200
10 % early-bird discount until 31 May 2019: CHF 1350
Payment in advance. Reduced fees apply when more than one participant from the same company registers at the same time. Any subsequent participant registered later will be invoiced separately. The conference fee includes all food and beverages (and VAT). Participants registering less than two weeks before the event can pay by credit card only.
German / English (simultaneous interpretation)
Changes to the programme
The programme is subject to change. If an event does not take place, fees will be refunded. Further claims are ruled out.
If you are unable to attend, please let us have your cancellation in writing. The fee will be reimbursed on cancellation thirty or more days before the event. After this term and until five full working days prior to the event we will charge 75% of the fee. In the event of later cancellations we will charge the full participation fee. Substitute participants welcome.
To benefit from special rates, please use the following email adresses and refer to the code: IHT2019
Hotel Sedartis, Thalwil: email@example.com
Hotel Belvoir, Ruschlikon: firstname.lastname@example.org
Hotel Ibis, Adliswil: email@example.com
There will be a free shuttle bus service between the GDI and the Hotel Sedartis / Thalwil train station.
GDI Gottlieb Duttweiler Institute