The mechanics of retail are simple: procure goods cheaply and place them on the shelves with a decent margin. But the ecosystem of consumption and value add are being reconfigured, and roles are changing. Fewer retailers are needed, and time comes before space in the always-on world; the right product must be available in the right place both faster and more agile. This means retailers must acquire new skills or enter into innovative partnerships. An entrepreneurial – not managerial – attitude is required. The retail world of tomorrow belongs to those who take initiative.
The 69th International Retail Summit at GDI will tackle the following questions:
- Convenience and sustainability: full stomach or morals first?
- How can we create customer relationships in an era of total digital transparency?
- What do fragmentation, niches and small volume mean for traditional retail?
- What will brands provide in the new ecosystem?
- Location, location, geolocation – what role does physical location play?
- Which technology trends are actually relevant?
- ... and, once again: what exactly will we need retail for in the future?
The power play between retail and industry is replaced by cooperation.
Thursday, 5 September, 10.00 – 17.30
09.30
Welcome Coffee
10.00
Introduction
David Bosshart (CH), CEO, Gottlieb Duttweiler Institute
More Retailing, Less Retailers: New Purpose in a New Ecosystem
Jeongwen Chiang (CN), Professor of Marketing, China Europe International Business School CEIBS
China Today: Insights into The Most Innovative Retail Landscape
Hans Ulrich Obrist (CH), Artistic Director, Serpentine Galleries, in conversation with
Demna Gvasalia (CH), Founder and Artistic Director of Vetements and Artistic Director of Balenciaga
Triggers of Inspiration: Insights from Art and Fashion
12.00
Networking Lunch
13.30
Pauline Png (SG), NewGen Retail expert and former Managing Director, habitat by honestbee
NewGen Retail: When Tech and Convenience Meet Experience
Olaf Schomaker (DE), Managing Director, Globus SB-Warenhaus Holding
Local Hero: The Principle of Lasting Customer Relations
Rainer Deutschmann (CH), Head of Corporate Logistics Transportation Division, Federation of Migros Cooperatives
Here and Now: Why Logistics is the New Black
Sarah-Diane Eck (FR), CEO and Co-founder, Sandblock
Merchants United: When Loyalty Meets Blockchain
15.25
Coffee Break
15.55
Götz Rehn (DE), Founder and General Manager, Alnatura
Consistently Sustainable: A Field Report
Mette Lykke (DK), CEO, Too Good To Go
Bigger Than Business: Fighting Food Waste Together
Tom Szaky (US), CEO and Co-founder, TerraCycle
The Milkman Returns: When Zero-Waste Beats Packaging
17.30
Flying Networking Dinner
Shuttleservice: Transfer to Hotel Sedartis and Thalwil train station
Friday, 6 September, 09.00 – 13.00
09.00
Daniel Schunk (DE), Professor of Public and Behavioral Economics, Johannes Gutenberg University Mainz
Competent Decision Making: The Crucial Skills
Hendrik Blijdenstein (CH), CCO, Digitec Galaxus
Pioneers of Change: Success Factors in Online Retail
Olaf Koch (DE), Chairman of the Management Board, METRO
Wholesale 360: The Path Towards Customer Centricity
10.40
Coffee Break
11.10
Johanna Jaskowska (FR), Digital Creative
Virtually Beautiful: Creating Looks With Digital Filters
An Xiao Mina (US), Affiliate Researcher, Berkman Klein Center for Internet and Society; Harvard University
Contagious Objects: On Pussyhats and Fidget Spinners
David Bosshart (CH), CEO, Gottlieb Duttweiler Institute
and
Stephan Fetsch (DE), Partner, Deal Advisory-Valuation, EMA Head of Retail, KPMG
The End of Consumption as We Know It: Will Data Make Retail Redundant?
12.45
Networking Lunch
14.30
End