69th International Retail Summit

More Retailing, Less Retailers: New Purpose In a New Ecosystem

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Don’t worry, retail won't be disappearing any time soon. Retailers, however, will – or at least their role will change. The ecosystem of consumption is being reconfigured. Anyone who continues to think in formats and channels will lose customers, because in their always-on world, only one thing counts: the right product in the right place at the right time. This means that the core retail skills are changing.

The new needs of consumers are fragmenting retail: the time of the one-size-fits-all solution is over. It is only collaborations and platforms that will enable the hyper-personalised offers of the future, and this requires an entrepreneurial rather than a managerial attitude. The retail world of tomorrow belongs to those who seize the initiative.

The 69th International Retail Summit at GDI will tackle the following questions:

  • How can we create customer relationships in an era of total digital transparency?
  • What do fragmentation, niches and small volumes mean for traditional retail?
  • What will brands provide in the new ecosystem?
  • Location, location, geolocation – what role does physical location play?
  • Which technology trends are actually relevant?
  • ... and, once again: what exactly will we need retail for in the future?
2000 (instead of CHF 2500) for early birds until 31 March!

The programme will be published shortly.


(The list of speakers is continuously updated.)

Götz Rehn

Founder and General Manager of Alnatura, the successful German provider of organic food and textiles. Since its foundation in 1984 the enterprise has enjoyed constant sales growth. In addition to his work as an entrepreneur, Götz Rehn has been an honorary professor at the Alanus University in Alfter near Bonn since 2007, where he heads the Institute for Social Organics.

Mette Lykke

Mette Lykke is an accomplished entrepreneur on a mission to fight food waste as CEO of Too Good To Go. Available in nine countries in Europe, Too Good To Go is helping more than 10,000 restaurants, supermarkets and other food retailers sell the surplus food they would otherwise have thrown away at the end of business. The vision is to create a strong movement to get all of us to waste less food.

David Bosshart

CEO. Dr. David Bosshart is CEO of the Gottlieb Duttweiler Institute for Economic and Social Studies. Dr. David Bosshart holds a PhD in philosophy, is the author of numerous international publications and sought-after speaker worldwide. His work focuses on the future of consumption, societal transformation, digitisation (human-machine), management and culture, globalisation and political philosophy.


2 days, 1 person:  

Full price: CHF 2500

20 % early-bird discount until 31 March 2019: CHF 2000

10 % early-bird discount until 31 May 2019: CHF 2250

2 days, 2 or more persons:

Full price: CHF 2125 / person

can be cumulated with:

20 % early-bird discount until 31 March 2019: CHF 1625

10 % early-bird discount until 31 May 2019: CHF 1875

1 day, per person:  

Full price: CHF 1500

20 % early-bird discount until 31 March 2019: CHF 1200

10 % early-bird discount until 31 May 2019: CHF 1350

Payment in advance. Reduced fees apply when more than one participant from the same company registers at the same time. Any subsequent participant registered later will be invoiced separately. The conference fee includes all food and beverages (and VAT). Participants registering less than two weeks before the event can pay by credit card only.



German / English (simultaneous interpretation)

Changes to the programme
The programme is subject to change. If an event does not take place, fees will be refunded. Further claims are ruled out.

If you are unable to attend, please let us have your cancellation in writing. The fee will be reimbursed on cancellation thirty or more days before the event. After this term and until five full working days prior to the event we will charge 75% of the fee. In the event of later cancellations we will charge the full participation fee. Substitute participants welcome.

Hotel reservation
To benefit from special rates, please use the following email adresses and refer to the code: IHT2019
Hotel Sedartis, Thalwil: info@sedartis.ch
Hotel Belvoir, Ruschlikon: info@hotel-belvoir.ch
Hotel Ibis, Adliswil: welcome@ibiszurich.ch

There will be a free shuttle bus service between the GDI and the Hotel Sedartis / Thalwil train station.



GDI Gottlieb Duttweiler Institute
Langhaldenstrasse 21
8803 Rüschlikon/Zurich


Participant information