The mechanics of retail are simple: procure goods cheaply and place them on the shelves with a decent margin. But the ecosystem of consumption and value add are being reconfigured, and roles are changing. Fewer retailers are needed, and time comes before space in the always-on world; the right product must be available in the right place both faster and more agile. This means retailers must acquire new skills or enter into innovative partnerships. An entrepreneurial – not managerial – attitude is required. The retail world of tomorrow belongs to those who take initiative.
The 69th International Retail Summit at GDI will tackle the following questions:
- Convenience and sustainability: full stomach or morals first?
- How can we create customer relationships in an era of total digital transparency?
- What do fragmentation, niches and small volume mean for traditional retail?
- What will brands provide in the new ecosystem?
- Location, location, geolocation – what role does physical location play?
- Which technology trends are actually relevant?
- ... and, once again: what exactly will we need retail for in the future?
The power play between retail and industry is replaced by cooperation.
The programme is continuously updated
Thursday, 5 September, 10.00 – 17.30
David Bosshart (CH), CEO, Gottlieb Duttweiler Institute
More Retailing, Less Retailers: New Purpose in a New Ecosystem
Chiang Jeongwen (CN), Professor of Marketing, CEIBS
China Today: Insights into The Most Innovative Retail Landscape
Pauline Png (SG), Managing Director, habitat by honestbee
NewGen Retail: When Tech and Convenience Meet Experience
Petra Schäfer (DE), Managing Director, Globus SB-Warenhaus Holding
Local Hero: The Principle of Lasting Customer Relations
Sarah-Diane Eck (FR), CEO and Co-founder, Sandblock
Merchants United: When Loyalty Meets Blockchain
Rainer Deutschmann (CH), Head of Corporate Logistics Transportation Division, Federation of Migros Cooperatives
Here and Now: Why Logistics is the New Black
Götz Rehn (DE), Founder and General Manager, Alnatura
Consistently Sustainable: A Field Report
Mette Lykke (DK), CEO, Too Good To Go
Bigger Than Business: Fighting Food Waste Together
Tom Szaky (US), CEO and Co-founder, TerraCycle
The Milkman Returns: When Zero-Waste Beats Packaging
Flying Networking Dinner
Shuttleservice: Transfer to Hotel Sedartis and Thalwil train station
Friday, 6 September, 09.00 – 13.00
Daniel Schunk (DE), Professor of Public and Behavioral Economics, Johannes Gutenberg University Mainz
Olaf Koch (DE), Chairman of the Management Board, Metro
Wholesale 360: The Path Towards Customer Centricity
Hendrik Blijdenstein (CH), CCO, Digitec Galaxus
Pioneers of Change: Success Factors in Online Retail
An Xiao Mina (US), affiliate researcher, Berkman Klein Center for Internet and Society; Harvard University
Contagious Objects: On Pussyhats and Fidget Spinners
(The list of speakers is continuously updated.)
2 days, 1 person:
Full price: CHF 2500
20 % early-bird discount until 31 March 2019: CHF 2000
10 % early-bird discount until 31 May 2019: CHF 2250
2 days, 2 or more persons:
Full price: CHF 2125 / person
can be cumulated with:
20 % early-bird discount until 31 March 2019: CHF 1625
10 % early-bird discount until 31 May 2019: CHF 1875
1 day, per person:
Full price: CHF 1500
20 % early-bird discount until 31 March 2019: CHF 1200
10 % early-bird discount until 31 May 2019: CHF 1350
1 Day: CHF 600
2 Days: CHF 800
Discount code on request: email@example.com
Payment in advance. Reduced fees apply when more than one participant from the same company registers at the same time. Any subsequent participant registered later will be invoiced separately. The conference fee includes all food and beverages (and VAT). Participants registering less than two weeks before the event can pay by credit card only.
German / English (simultaneous interpretation)
Changes to the programme
The programme is subject to change. If an event does not take place, fees will be refunded. Further claims are ruled out.
If you are unable to attend, please let us have your cancellation in writing. The fee will be reimbursed on cancellation thirty or more days before the event. After this term and until five full working days prior to the event we will charge 75% of the fee. In the event of later cancellations we will charge the full participation fee. Substitute participants welcome.
To benefit from special rates, please use the following email adresses and refer to the code: IHT2019
Hotel Sedartis, Thalwil: firstname.lastname@example.org
Hotel Belvoir, Ruschlikon: email@example.com
Hotel Ibis, Adliswil: firstname.lastname@example.org
There will be a free shuttle bus service between the GDI and the Hotel Sedartis / Thalwil train station.
GDI Gottlieb Duttweiler Institute