68. Internationale Handelstagung

68th International Retail Summit

Welcome to the New Age of Retail!

Welcome to the New Age of Retail!

After 10 years of uncertainty, the new age is beginning to take shape: the ever more informed customer has become a spoilt ‘kidult’, and convenience, simplicity and positive emotions dominate their shopping experience.

By contrast, retailers are slowly beginning to know their customers better thanks to ever more precise data, increasing the demands on managers and employees. Learning and unlearning approaches more quickly regardless of their previous success is a key skill.

Who will make it who won't? What are the typical errors made by managers? What is coming and what is not? At the International Retail Summit, streetwise newcomers and seasoned innovators discuss questions such as:

  • Voice control, Internet of Things, A.I. – what are the key digital trends?
  • Will Amazon and Alibaba define the business models of the future?
  • What new shop formats are being created?
  • And what jobs, if services and logistics are becoming ever more important?
  • Will millennials determine the future of retail?
  • How can retailers win the battle for top talents and recruit the right leaders for the new age?

Thursday, 6 September, 10.00 – 17.30 Uhr

Welcome Coffee

Key Factors for the New Age

David Bosshart (CH), CEO, GDI Gottlieb Duttweiler Institute
Welcome to the New Age of Retail!

Terry Young (US), Founder, sparks & honey
Six Shifts: Transforming Truth, Trust and the Future of Commerce

Richard Kelly (HK), Chief Catalyst, Fung Academy, Fung Group
The Asian Express: Learnings from the World's Fastest Innovators

Networking Lunch

Transforming Success

Fabrice Zumbrunnen (CH), President of the Executive Board, Federation of Migros Cooperatives
Fitness Boost for the Retail Industry: New Goals for a New Age

Michael Mueller (CH), CEO, Valora Group
Small Spaces, High Frequencies: How Convenience Wins

Stephan Zoll (AT), CEO, Signa Sports Group
Game on: Tactics for Sports E-Commerce

Behshad Behzadi (CH), Distinguished Engineer, Site Lead Google Switzerland
The Future of AI and Assistance


The Rise of New Business Models

Jarno Vanhatapio (SE), Founder and CEO, NA-KD
Go Vertical: Catering for Millennial Fashionistas

Jan Sedlacek (CH), Co-Founder and Managing Partner, Stryber
The Kuoni Case: Learnings from the Downfall of a Long-Established Company

Marije Vogelzang (NL), Eating Designer and Founder, Dutch Institute for Food & Design
Design for the Senses: How Many Smurfs Die to Make Blue Ice Cream?

Flying Networking Dinner with Future Food Tasting, hosted by blue horizon
Shuttleservice: Transfer to Hotel Sedartis and Thalwil train station


Friday, 7 September, 09.00 – 13.00 Uhr

Dealing with People

Pierluigi Collina (IT), Legendary Football Referee
Success on the Field of Play: Decision-Making Under Pressure

Lucy Harris (UK), Partner, Clarity Search
Rethinking the Workforce: The DNA of Your Future Retail Talent

Christoph Werner (DE), Managing Director Marketing and Procurement Department, dm-Drogerie-Markt
New Maxim: Success Factors in the Age of Empowerment


Building on Style

Sandrine Retailleau (FR), President and Co-Founder, La Salle de Sport with Reebok
From Point of Sale to Meeting Point: When the Product is the By-Product

Reiner Pichler (CH), Group CEO, Calida Holding
Many Brands, one Platform: The Future of Multibrand

Sir Ian Cheshire (UK), Chairman, Debenhams
The Way Forward: A Global Retail Outlook

Networking Lunch


Fabrice Zumbrunnen

Fabrice Zumbrunnen

President of the Executive Board of the Federation of Migros Cooperatives. Between 2012 and 2017, he updated the entire network of stores and promoted expansion as Head of the Department for HR, Culture, Social Affairs and Leisure in the FMC Executive Board. Zumbrunnen previously headed the Migros Cooperative Neuchâtel-Fribourg (2005-2012).

Behshad Behzadi

Behshad Behzadi

Distinguished Engineer, Site Lead Google Switzerland. Behzadi leads a team of over 100 engineers focused on developing the Google Assistant, one of the company’s most challenging computer science projects. Prior to joining Google in 2006, Behzadi received his PhD in Bioinformatics from Ecole Polytechnique. He later worked at the Max Planck Institute for Molecular Genetics, focusing on algorithmic comparative genomics.

Sir Ian Cheshire

Sir Ian Cheshire

Sir Ian Cheshire, a British businessman, has been chairman of the department stores Debenhams and Maisons du Monde since 2016. He was previously CEO of the multinational retail company Kingfisher plc. He received the Sustainable Business Leader of the Year award in 2012 and 2014 for his entrepreneurial achievements in the field of sustainability. Since April 2017, he is Chairman of Barclays UK.

Pierluigi Collina

Pierluigi Collina

The Italian former referee was chosen as the ‘World’s Best Referee’ for six years running (1998-2003). During his career he refereed the 1996 Olympic Games Final, the 1999 Champions League Final, the 2002 World Cup Final and the 2004 UEFA Cup Final. Currently he is the Chairman of both FIFA Referees Committee and UEFA Referees Committee. Collina is a sought-after expert on questions of leadership, motivation and decision-making under pressure.

Terry Young

Terry Young

The founder and CEO of the agency sparks & honey created an entirely new approach to marketing, recognising trends early and using them to help companies develop. Young is a pioneer of digitalisation. He founded his startup SixtyFootSpider in 1995, and it quickly became one of the top 50 digital agencies in the USA.

Richard Kelly

Richard Kelly

Chief Catalyst, Fung Academy, Fung Group. Richard Kelly builds and re-establishes a culture of innovation for the Fung Group. Kelly was the Managing Director of the design company IDEO Asia Pacific in Shanghai. His clients included Coke, Samsung and TCL. Before joining IDEO in 2006, Kelly had worked at Levi’s Strauss & Company for nine years and ran his own brand consulting business in London and San Francisco.

Sandrine Retailleau

Sandrine Retailleau

President and co-founder of "La Salle de Sport", Reebok's first European flagship store. Her move to found her own company was preceded by a long career in sales and marketing at Adidas and most recently as Senior Director Strategic Projects at Reebok. In 2001 Retailleau began her retail career as a franchise manager at the shoe and outdoor supplies manufacturer Timberland.

Christoph Werner

Christoph Werner

Managing Director for the Marketing and Procurement department of the German drugstore chain dm. Under Werners' leadership, the company has already extended its collaboration with influencers and expanded its own organic brand. Werner spent 15 years in the branded goods industry, working for L'Oréal and the British pharmaceutical company Glaxo Smith Kline.

Reiner Pichler

Reiner Pichler

CEO of the Swiss fashion company CALIDA Group. Pichler is former CEO of Holy Fashion Group and the German textile company s. Oliver. Prior to that, he was Sales Director of Gruppo Finanziario Tessile with a focus on the brands Giorgio Armani and Valentino and a member of the sales management of Hugo Boss AG in Germany.

Marije Vogelzang

Marije Vogelzang

A pioneering eating designer, Marije Vogelzang develops new concepts, creates art installations and curates exhibitions. Since 2014, she has led the Food Non Food department at the Design Academy Eindhoven. In 2016, she founded The Dutch Institute of Food&Design. Her projects have sparked discussion across the globe.

Jarno Vanhatapio

Jarno Vanhatapio

Founder and CEO of NA-KD. The Swedish e-commerce company, founded in 2015, sells women’s clothing from a variety of labels. The products are largely marketed via social influencers. In 2017, NA-KD’s turnover rose by more than 150% year-on-year, to almost USD 75 million.

Stephan Zoll

Stephan Zoll

CEO of Signa Sports Group (as of 1 July 2018). Stephan Zoll is responsible for the online sports business of Signa Sports Group with the market leaders Internetstores, Tennis-Point, Outfitter and Stylefile. Prior to joining Signa, Zoll was President Online at the US-retail group Sears Holdings, Managing Director of Ebay Germany and member of the top management of Ebay Europe.

Lucy Harris

Lucy Harris

Lucy Harris is a partner at the international executive search firm Clarity Search, which specialises in retail, consumer goods and leisure. Harris entered the world of executive search in 1995 as co-founder of The Ashton Partnership, and most recently led the Retail department at the British executive search firm Heidrick & Struggles.

Michael Mueller

Michael Mueller

CEO of the Valora Group. His focus is on the digitalisation of the Swiss company. Previous activities include managing director of Rubus Capital Management Ltd, CEO and supervisory board member of Jelmoli Holding AG, CEO of GVO Asset Management Ltd and merger & acquisition consultant in investment banking at Goldman Sachs.

Jan Sedlacek

Jan Sedlacek

Jan Sedlacek is the co-founder and co-CEO of Stryber, an agency that assists companies with digital growth. Sedlacek is an expert in digital innovation and transformation, corporate strategy and marketing. He advises top executives and is a member of numerous executive and advisory boards. The marketing expert previously worked for a number of years at the travel agent Kuoni.


Reto Brennwald

Reto Brennwald

TV journalist, filmmaker and media trainer. From 2008 to 2011 Reto Brennwald presented SRF's politics programme "Arena". Prior to that, he had been moderator of the "Rundschau" for seven years. Reto Brennwald has been active in the electronic media sphere for 25 years. In 2015 he founded the Talk&Film GmbH for communication, moderation and film production.


2 days, 1 person:   Full price: CHF 2300

2 days, 2 or more persons: Full price: CHF 1950 / person

1 day, per person:   Full price: CHF 1400

Price for startups: 1 day: CHF 450 

2 days: CHF 600 (Request discount code with iht@gdi.ch)

20% early-bird discount until 31 March 2018

10% early-bird discount until 31 May 2018

Payment in advance. Reduced fees apply when more than one participant from the same company registers at the same time. Any subsequent participant registered later will be invoiced separately. The conference fee includes all food and beverages (and VAT). Participants registering less than two weeks before the event can pay by credit card only.


German / English (simultaneous interpretation)

Changes to the programme
The programme is subject to change. If an event does not take place, fees will be refunded. Further claims are ruled out.

If you are unable to attend, please let us have your cancellation in writing. The fee will be reimbursed on cancellation thirty or more days before the event. After this term and until five full working days prior to the event we will charge 75% of the fee. In the event of later cancellations we will charge the full participation fee. Substitute participants welcome.

Hotel reservation
To benefit from special rates, please use the following email adresses and refer to the code: IHT2018.
Hotel Sedartis, Thalwil: info@sedartis.ch
Hotel Belvoir, Ruschlikon: info@hotel-belvoir.ch
Hotel Ibis, Adliswil: welcome@ibiszurich.ch

There will be a free shuttle bus service between the GDI and the Hotel Sedartis / Thalwil train station.