The "uncanny valley" between human and bot
Artificial intelligence is becoming increasingly human, especially in terms of linguistic interaction. MIT researcher Aleksandra Przegalinska studies the communication between humans and bots. She will speak at the GDI’s 15th European Trend Day, and discusses her research in this video.
More than 47 million people already have a smart speaker, like Amazon’s Echo or Apple’s HomePod. Interacting with smart assistants and bots is becoming an integral part of our lives. How do we talk and interact with them? And what impact does this have on communication between humans?
Aleksandra Przegalinska, assistant professor at Warsaw’s Kozminski University and research fellow at Massachusetts Institute of Technology (MIT) explores these questions with her team. Przegalinska is particularly interested in the "Uncanny Valley Effect". In a video, she describes this phenomenon and explains why we have difficulty with bots that are “too human”: