Borderless retail: new consumers, new concepts, new visions
The 65th International Retail Summit identifies the crucial challenges for tomorrow’s retail and answers questions like:
- What does Borderless Retail mean, and how does it work?
- What new products, services, and concepts are evolving at the interface of mobility, consumption, private and work life?
- How does robotization change retail?
- Which global consumer trends are relevant – and which ones aren’t?
- What start-ups are challenging traditional retailers?
Expect answers from industry giants and promising young entrepreneurs. Douglas Rushkoff, bestselling author and thought leader of the digitalized world, will hold the keynote speech. Food retail pioneer Oscar Farinetti, founder of Eataly, shows how to combine «local» and «global» successfully. Other big names include Andrew Parkinson (Operations Director FC Liverpool), André Maeder (CEO KaDeWe) oder Christophe Cornu (CCO Nespresso).
Thursday, 10 September, 10.00 – 17.30
David Bosshart (CH), CEO, GDI Gottlieb Duttweiler Institute
Borderless Retail: What Happens When Borders Suddenly Disappear
Douglas Rushkoff (US), bestselling author & digital thought leader
Distributed: How the Digital Economy Works, and How It Should Work
Christophe Cornu (CH), CCO, Nespresso
Continuous and Holistic Innovation: From Coffee to Ultimate Retail Experiences
Dan-Xia Bossard (US), Director, Fletcher Knight
Shifting Sands: The Relationship Between Western Brands and Chinese Consumers
André Maeder (DE), Group Managing Director, KaDeWe Group
Global Customers, Local Traditions: What Is the Future of the Luxury and Premium Department Stores?
A conversation with Dan-Xia Bossard (US) and André Maeder (DE)
Local Traditions, Global Context: A Focus on Asia
Jade Huang (US), Co-founder & CEO, StyleSage
Big Data as a Service: How Savvy Retailers Outpace the Competition
Bettina Höchli (CH), Researcher, GDI Gottlieb Duttweiler Institute
Bits over Bites: Food Consumption in a Digital World
Mario C. Bauer (AT/LU), CEO, Vapiano Franchising
Don’t Sell Your Soul: How a Young Concept Becomes a Global Success
Hans-Jörg Dohrmann (CH), Managing Director, m-way
Entrepreneurial Spirit in a Large Company: How to Establish a Start-up
Andrew Parkinson (UK), Operations Director, Liverpool FC
Michael Artis (UK), Head of Leisure, 20.20 Limited
Waking the Giant: How Fan-centric Thinking Has Enabled Liverpool FC to Innovate
Networking and Lounge, Apéro Riche
Shuttleservice: Transfer to the Hotel Sedartis and Thalwil train station
Friday, 11 September, 09.00 – 14.30
Simonetta Carbonaro (IT/SE/DE), Co-founder, Realise Strategic Consultants
What People Want: Ten Ideas for a Flourishing Consumer World
Oscar Farinetti (IT), Founder & CEO, Eataly
Eataly and Beyond: The Next Food Revolution
Lawrence Morrissey (US), Mayor of Rockford, Illinois
Sharing Cities and Prosperity: How Social Retail Can Rebuild the American Dream
Jan Knikker (NL), Head Business Development & PR, MVRDV
Rotterdam Market Hall: A New Urban Context for Retail
Ross Bailey (UK), Founder & CEO, Appear Here
An Uber for Store Locations: Retail Real Estate Goes Temporary
Conversation with Lawrence Morrissey (US), Ross Bailey (UK), and Jan Knikker (NL)
Reshaping the City: The Future Urban Retailing
Use your stay in Zurich to discover innovative and exciting retail concepts. We recommend «Kreislauf 4+5» published by the Swiss daily newspaper «Neue Zürcher Zeitung» with a list of extraordinary shops in Zurich’s trendy districts 4+5.