65th International Retail Summit

Borderless retail: new consumers, new concepts, new visions

The 65th International Retail Summit identifies the crucial challenges for tomorrow’s retail and answers questions like:

What does Borderless Retail mean, and how does it work?
What new products, services, and concepts are evolving at the interface of mobility, consumption, private and work life?
How does robotization change retail?
Which global consumer trends are relevant – and which ones aren’t?
What start-ups are challenging traditional retailers?

Expect answers from industry giants and promising young entrepreneurs. Douglas Rushkoff, bestselling author and thought leader of the digitalized world, will hold the keynote speech. Food retail pioneer Oscar Farinetti, founder of Eataly, shows how to combine «local» and «global» successfully. Other big names include Andrew Parkinson (Operations Director FC Liverpool), André Maeder (CEO KaDeWe) oder Christophe Cornu (CCO Nespresso).

Programme

Thursday, 10 September, 10.00 – 17.30

09:30
Welcome Coffee

10:00
Introduction
David Bosshart (CH), CEO, GDI Gottlieb Duttweiler Institute
Borderless Retail: What Happens When Borders Suddenly Disappear

Keynote Speaker
Douglas Rushkoff (US), bestselling author & digital thought leader
Distributed: How the Digital Economy Works, and How It Should Work

Christophe Cornu (CH), CCO, Nespresso
Continuous and Holistic Innovation: From Coffee to Ultimate Retail Experiences

12:00
Networking Lunch

13:30
Dan-Xia Bossard (US), Director, Fletcher Knight
Shifting Sands: The Relationship Between Western Brands and Chinese Consumers

André Maeder (DE), Group Managing Director, KaDeWe Group
Global Customers, Local Traditions: What Is the Future of the Luxury and Premium Department Stores?

A conversation with Dan-Xia Bossard (US) and André Maeder (DE)
Local Traditions, Global Context: A Focus on Asia

Jade Huang (US), Co-founder & CEO, StyleSage
Big Data as a Service: How Savvy Retailers Outpace the Competition

15:00
Networking Break

15:30
Bettina Höchli (CH), Researcher, GDI Gottlieb Duttweiler Institute
Bits over Bites: Food Consumption in a Digital World

Mario C. Bauer (AT/LU), CEO, Vapiano Franchising
Don’t Sell Your Soul: How a Young Concept Becomes a Global Success

Hans-Jörg Dohrmann (CH), Managing Director, m-way
Entrepreneurial Spirit in a Large Company: How to Establish a Start-up

Andrew Parkinson (UK), Operations Director, Liverpool FC
Michael Artis (UK), Head of Leisure, 20.20 Limited
Waking the Giant: How Fan-centric Thinking Has Enabled Liverpool FC to Innovate

17:30
Networking and Lounge, Apéro Riche
Shuttleservice: Transfer to the Hotel Sedartis and Thalwil train station

Friday, 11 September, 09.00 – 14.30

09:00
Simonetta Carbonaro (IT/SE/DE), Co-founder, Realise Strategic Consultants
What People Want: Ten Ideas for a Flourishing Consumer World

Oscar Farinetti (IT), Founder & CEO, Eataly
Eataly and Beyond: The Next Food Revolution

10:15
Networking Break

10:45
Lawrence Morrissey (US), Mayor of Rockford, Illinois
Sharing Cities and Prosperity: How Social Retail Can Rebuild the American Dream

Jan Knikker (NL), Head Business Development & PR, MVRDV
Rotterdam Market Hall: A New Urban Context for Retail

Ross Bailey (UK), Founder & CEO, Appear Here
An Uber for Store Locations: Retail Real Estate Goes Temporary

Conversation with Lawrence Morrissey (US), Ross Bailey (UK), and Jan Knikker (NL)
Reshaping the City: The Future Urban Retailing

12:45
Networking Lunch

14:30
End

Use your stay in Zurich to discover innovative and exciting retail concepts. We recommend «Kreislauf 4+5» published by the Swiss daily newspaper «Neue Zürcher Zeitung» with a list of extraordinary shops in Zurich’s trendy districts 4+5.

Speakers

Douglas Rushkoff

New York, USA, www.cuny.edu

Douglas Rushkoff is the author of more than a dozen bestselling books on the media, technology and culture, including his most recent “Present Shock: When Everything Happens Now.” Other titles include “Program or Be Programmed”, “Media Virus”, “Life Inc.” and a novel, “Ecstasy Club.” He lives in New York City where he is Professor of Media Theory and Digital Economics at CUNY/Queens. Douglas is a frequent lecturer on media, society and economics around the world.

Oscar Farinetti

CEO and founder of Eataly, the groundbreaking market/mall chain for Italian food and wine. Farinettis store concept and his 40 subsidiaries in nine different countries are regarded as unprecedented for retail.

Christophe Cornu

Chief Commercial Officer at Nestlé Nespresso S.A. Since February 2008, Cornu has responsibility for the global commercial operations of the Nespresso Brand across over 50 countries worldwide. Cornu joined Nestle in 1997 and served various senior roles within the organisation. He started his career with Lever.

Lawrence J. “Larry” Morrissey

Mayor of Rockford, Illinois. Formerly a manufacturing hub, Rockford suffers from the exodus of companies and unemployment. Starting with a tweet, Morrissey launched the Craft Entrepreneurship Curriculum with Etsy serving as online learning lab and marketplace. Aiming at reviving urban economy, the project has gained a lot of attention.

Jade Huang

CEO of StyleSage, a Big Data analytics company in the fashion retail space. Huang has many years of award-winning digital strategy, design, and technology experience. StyleSage was named a top innovative startup at the 4th annual Financial Times Innovate America Forum.

Andrew Parkinson

Operations Director at Liverpool FC. He joined Liverpool in 2011, at a pivotal time for the club with new ownership and new football leadership. Parkinson is responsible for making sure Anfield is the home Liverpool FC and its fans deserve. Prior to that, Parkinson spent over two decades working in retail.

Michael Artis

Head of Leisure at 20.20 Ltd, a Strategic Design Consultancy. Artis helps sports businesses like Arsenal, Chelsea, and Liverpool adapt their brands to changing customer needs. Entering the sports world via retail in 2011, Artis has helped define The Liverpool Way, the emotional engine at the heart of the club.

Ross Bailey

Founder and CEO of Appear Here, the leading online marketplace for short-term retail space. Based on the concept that renting commercial property should be as easy as booking a hotel room, Appear Here’s mission is to make retail space accessible to everyone. The Guardian called Appear Here a «digital game changer», and Wired elected it among the «100 Hottest Start Ups».

Dan-Xia Bossard

Brand enthusiast, cross-border marketer and director at Fletcher Knight, an innovation and marketing strategy firm. Bossard focuses on the personal care, food, health, retail and luxury industries. She previously worked at the L’Oréal Group and apothecary brand Kiehl’s in a variety of international roles.

André Maeder

Group Managing Director at The KaDeWe Group. Maeder looks back on a long and international retail career. His focus has been on premium and luxury brands. At Harrods, he was Chief Operational and Merchandise Officer, at Hugo Boss MOB and Head Global Retail. As Chief Retail Officer, Maeder als worked for Karstadt.

Mario C. Bauer

CEO, Vapiano Franchising International GmbH. Bauer has more than 13 years of experience in the F&B industry. Vapiano is among the internationally fastest growing franchisors in the fast casual segment. Besides handling 50 franchisees in 32 countries on all continents, Bauer, as MOB, is setting the strategic framework for the future development of the company.

Hans-Jörg Dohrmann

Director at m-way, a Migros subsidiary that distributes sustainable electric vehicles and infrastructure solutions for mobility. The former lawyer has been working for Migros since 2010. He was in charge of Migrol’s department of electro-mobility, among other positions. Prior to that, Dohrmann was a strategy and portfolio manager and a senior business developer at E.ON.

Simonetta Carbonaro

Expert on consumer psychology, strategic marketing and design management. Carbonaro carries out research on consumer ethics and behaviour and provides forecasts for the consumer culture. She is a professor at Borås University (SWE) and a partner at the REAL_ISE consultancy (GER).

David Bosshart

CEO

Dr. David Bosshart, CEO of the GDI Gottlieb Duttweiler Institute for consumption, economic and social studies, Rüschlikon/Zurich.

Fees

2 days, 1 person:
2300 CHF

2 days, 2 or more persons:
1950 CHF

1 day, per person:
1400 CHF

Payment in advance. Reduced fees apply when more than one participant from the same company register at the same time. Any subsequent participants registered separately will be invoiced separately. The conference fee includes all food and beverages (and VAT). Participants registering less than two weeks before the event can pay by credit card only.

Information

Language
German/English (simultaneous interpretation)

Changes to the programme
The programme is subject to change. If an event does not take place, fees will be refunded. Further claims are ruled out.

Cancellation
If you are unable to attend, please let us have your cancellation in writing. The fee will be reimbursed on cancellation thirty or more days before the event. After this term and until five full working days prior to the event we will charge 75% of the fee. In the event of later cancellations we will charge the full participation fee. Substitute participants welcome.

Hotel reservation
To benefit from special rates, please use the following email adresses and refer to the following code: IHT2015
Hotel Sedartis, Thalwil: info@sedartis.ch
Hotel Belvoir, Ruschlikon: info@hotel-belvoir.ch

Transport
There will be a free shuttle bus service between the GDI and the Hotel Sedartis Thalwil and Thalwil train station.

Documentation