68th International Retail Summit

6 - 7 September 2018

Welcome to the New Age of Retail!

After 10 years of uncertainty, the new age is beginning to take shape: the ever more informed customer has become a spoilt ‘kidult’, and convenience, simplicity and positive emotions dominate their shopping experience.

By contrast, retailers are slowly beginning to know their customers better thanks to ever more precise data, increasing the demands on managers and employees. Learning and unlearning approaches more quickly regardless of their previous success is a key skill.

Who will make it who won't? What are the typical errors made by managers? What is coming and what is not? At the International Retail Summit, streetwise newcomers and seasoned innovators discuss questions such as:

  • Voice control, Internet of Things, A.I. – what are the key digital trends?
  • Will Amazon and Alibaba define the business models of the future?
  • What new shop formats are being created?
  • And what jobs, if services and logistics are becoming ever more important?
  • Will millennials determine the future of retail?
  • How can retailers win the battle for top talents and recruit the right leaders for the new age?


6 September - 7 September 2018

2 days, 1 person:  
Full price: CHF 2300

2 days, 2 or more persons:
Full price: CHF 1950 / person

1 day, per person:  
Full price: CHF 1400

Price for startups:
1 day: CHF 450 
2 days: CHF 600
(Request discount code with iht@gdi.ch)

20% early-bird discount until 31 March 2018
10% early-bird discount until 31 May 2018

Payment in advance. Reduced fees apply when more than one participant from the same company registers at the same time. Any subsequent participant registered later will be invoiced separately. The conference fee includes all food and beverages (and VAT). Participants registering less than two weeks before the event can pay by credit card only.

GDI Gottlieb Duttweiler Institute
Langhaldenstrasse 21
8803 Rüschlikon
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German / English (simultaneous interpretation)

Changes to the programme
The programme is subject to change. If an event does not take place, fees will be refunded. Further claims are ruled out.

If you are unable to attend, please let us have your cancellation in writing. The fee will be reimbursed on cancellation thirty or more days before the event. After this term and until five full working days prior to the event we will charge 75% of the fee. In the event of later cancellations we will charge the full participation fee. Substitute participants welcome.

Hotel reservation
To benefit from special rates, please use the following email adresses and refer to the code: IHT2018.
Hotel Sedartis, Thalwil: info@sedartis.ch
Hotel Belvoir, Ruschlikon: info@hotel-belvoir.ch
Hotel Ibis, Adliswil: welcome@ibiszurich.ch

There will be a free shuttle bus service between the GDI and the Hotel Sedartis / Thalwil train station.

Video interviews


The International Retail Summit in a nutshell. More...

All images of this year's conference can be found here. More...

Pictures Retail Summit GDI

Twitter: #iht18


Brigitte Fischer
Phone +41 44 724 62 66

Fact sheet Retail Summit

From what industry and company level our participants and speakers come from? What our customers say about the Retail Summit? More...


Langhaldenstrasse 21, CH-8803 Rüschlikon
Route planner


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