64th International Retail Summit

11 - 12 September 2014

Retail 2020: Shaping future markets with man and machine

On the polarised issue of man vs. machine, the world of retail is undergoing a revolution powered by both extremes. Digitisation and technologisation have gained as thorough a grip on the economy as on the everyday life of the consumer. Ever since, retail has been exploring the machine's apparently limitless possibilities.

At the same time, people are regaining their importance in retail. Customers want credible companies that they can trust. They long for genuine encounters and authentic products. Where they cannot find them, they create new patterns of consumption and, as prosumers, transform entire sectors – always with the help of technology.

To flourish in this new environment, human qualities such as courage and creativity are needed. Equally important is an understanding of the increasingly intelligent machine: "Programme or be programmed" – in other words, control the machine or it will control you.

Retail 2020 will re-think man vs machine, viewing them as one. Tomorrow's retailers will know how to use the ever more rapidly developing technology and how to foster the creativity of their employees and customers – for new, disruptive business models. At the 64th International Retail Summit we offer visions for retail 2020. And we will show how companies can harness both human and machine intelligence to their advantage.

Customer quotes on the International Retail Summit, which has been the most important sector meeting for over 60 years:
"A highly successful event with fantastic presentations and very stimulating discussions."
"The GDI is a place of inspiration."


11 September - 12 September 2014
2 days, 1 person:   
CHF 2300.–

2 days, 2 or more persons:
CHF 1950.–

1 day, per person:  
CHF 1400.–

CHF 350.–

The fee has to be paid in advance. The price depends on the number of participants registered together from the same firm. Any subsequent participants registered separately will be billed separately. The conference fee includes all food and beverages (including VAT). Participants registering less than two weeks before the event can pay by credit card only.

GDI Gottlieb Duttweiler Institute
Langhaldenstrasse 21
8803 Rüschlikon
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German/English (simultaneous translation)

Changes to the programme
The programme is subject to change. If an event does not take place, fees will be refunded. Further claims are ruled out.

If you are unable to attend, please let us have your cancellation in writing. The fee will be reimbursed on cancellation thirty or more days before the event. After this term and until five full working days prior to the event we will charge 75% of the fee. In the event of later cancellations we will charge the full participation fee. Substitute participants welcome.

Hotel reservation
To profit from the special prices, please use the following email adresses and, when whising to book a room, refer to the following code: IHT 2014
Hotel Belvoir, Ruschlikon: info@hotel-belvoir.ch
Hotel Sedartis, Thalwil: info@sedartis.ch
Hotel Alexander, Thalwil: info@alexander-am-zuerichsee.ch
More hotels can be found at www.zuerich.com

There will be a free shuttle bus service between the GDI and the hotels Sedartis and Alexander in Thalwil and the Belvoir in Rüschlikon.


Brigitte Fischer
Phone +41 44 724 62 66


Fact sheet Retail Summit


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