19th European Foodservice Summit

25 - 26 September 2018

Programme development in progress

Monday, 24 September – Study Tour and Get-together
Tuesday & Wednesday 25 & 26 September 2018 Conference

Pre-Conference Day – Study Tour and Get-together

Monday, 24 September 2018

11.00 Study Tour – Best of Zurich with tastings
R1 – Zurich MBB (Main station – Bahnhofstrasse – Bellevue)
For first-time participants
Tour: Peter Kern
There’s plenty to discover in and around the largest main station in Switzerland: exciting concepts such as Loft Five on the newly opened Europaallee, Yooji’s on the lower Bahnhofstrasse, and the world-famous Sprüngli at Paradeplatz, as well as many hidden hotspots. The tour ends with the various highlights of Bellevue, where new concepts such as the Sternen Grill compete with icons like the Kronenhalle.
from 20.00 Terrasse Restaurant, Limmatquai 3, 8001 Zürich, Telefon: +41 44 251 10 74

1st day

Tuesday, 25 September 2018

10:00 Public Transfers/Coffee & Co.
11:00 Gretel Weiss & David Bosshart
Welcome & Intro on behalf of the Organizers
11:10 David Bosshart, GDI Gottlieb Duttweiler Institute
The Future of Cities, Restaurants, Food and Jobs
| Where We Live, Where We Eat, Where We Work
| The New Urbanist Emerges
11:50 Gretel Weiss, FoodService Europe & ME
Europe’s Top 100 Restaurant Operators
| New Ranking and Analysis, Breakthrough Trends
| The Push for Growth in Unit Economics

Herculano Rodrigues, Javelin Group, Accenture Strategy
The Future of Restaurant Retail Markets
| Data Driven Strategic Consumer Insights
| Location Analysis and the Emerging Digital Consumer
Clive Schlee, Pret A Manger
Our Softest Skill is our Greatest Strength
| How Pret Engages its Teams
| Together, Stronger, Facing the Future
14:30 Break
15:00 Enrique Francia, Grupo Vips
Creating a Sustainable Brand Portfolio
| Housemade Brands, Imported Concepts, Market Leaders
| Lessons From Decades of Market Testing
15:30 Elif Shafak, Turkish award-winning writer
16:10 Break
Hot Concepts on stage

Kavi Thakrar, Dishoom, London/UK
| A New Way to Look at Old Food Cultures
| From Bombay With Love

Jordi Barri Carles, Flax & Kale, Barcelona/Spain
| The First Flexitarian in Barcelona
| Eat Better, Be Happier, Live Longer
(Open End)
Make new friends & reunite past friendships
Kitchen Party by Marché International at Palavrion
Beethovenstrasse 32, 8002 Zürich, www.palavrion.com/zuerich/

2nd day

Wednesday, 26 September 2018

08.00 Public Transfers/Coffee & Co.
09:00 Pierluigi Collina, Football Referee
Success on the Field of Play: Decision-Making Under Pressure
10:00 Dialogue with Educational Partners (F&B)
| Spotting Market Trends
| Becoming Partners in Profitability
10:30 Break
11:00 Jérôme Tafani, Burger King France and Quick
Redefining Fast Food in France
| Being Both Quick and the Burger King
| My Recipe for Growth
11:30 Mette Lykke, Too Good To Go
Fighting Food Waste at Scale
| Helping 10,000+ Retailers Save Delicious Food
| Building a Movement Bigger than the Business
12:00 Break
12:30 Chris Sanderson, The Future Laboratory
Shifting Generational Behaviours & Their Impact on the Food Services Sector
13:10 Benjamin Calleja, Livit Design
How Artificial Intelligence is Disrupting the Restaurant Industry
| Creating a 'Fine Fast' Restaurant Innovation Lab
| Enhancing Guest Experience & Driving Sales
13:40 Christopher C. Muller, Boston University
The Road Ahead
Final Conclusions
14:00 Lunch & goodbye drink
End of conference

Bus service to the airport Zurich


Hosting Partners

Chris Muller (Boston University School of Hospitality), Gretel Weiss (FoodService Europe & Middle East), and David Bosshart (GDI Gottlieb Duttweiler Institute). For more information see below left.

Seminar - 21 – 23 May 2019
Successful Multi-Unit Restaurant Management
by Prof. Chris Muller and Andreas Karlsson

Contact Administration

Brigitte Fischer
+41 44 724 62 66

Contact Organisation

Susanne Hanselmann
+41 44 724 62 15

Hotel accommodations

If you wish to book a hotel please use the link below.

Picture Galleries

Educational Partners 2018

Terms and conditions