MURS
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Successful Multi-Unit Restaurant Management

Becoming the Leader of Managers

Becoming the Leader of Managers

A highly interactive three-day seminar led by Christopher C. Muller, Professor of the Practice at Boston University’s School of Hospitality. Muller is an renowned expert on multi-unit restaurant brand management and chain restaurant organization development.

Course objectives & participant benefits
By the end of this seminar, participants will be able to:

  • Better understand the complex environment of today’s foodservice industry
  • Define and implement the set of skills necessary for a new multi-unit manager to achieve professional success
  • Apply key success factors in planning for restaurant organization growth
  • Identify competitive strategies to use in the current marketplace, both locally and globally
  • Create new opportunities based on new knowledge
  • Implement strategies based on newfound valueadded critical thinking and learned behaviors

Who should attend
Entrepreneurs, founders, company leaders, multi-unit managers, area managers, and restaurant general managers looking for insight into their own companies or who want to move to the next level of corporate restaurant leadership.

What leaders & managers say

  • “Chris is THE world authority on the restaurant industry, the ‘go to’ man if you want expertise and knowledge, a rare opportunity to see a true master giving a master class presentation.” Tony Hughes, Restaurant Group, Non-Executive Director
  • “Very interesting topics. Great Trainer, learned a lot of new ideas for my business. Very encouraging – loved the three days.” “Liked the open character of the seminar, the chance to discuss topics.” “These were really great days! Great group, great speaker!” “The format of the seminar, examples given from the industry, great venue” “Confirmation of what are our challenges and solutions for them…” Recent Seminar Participants
Information

Date
31 May - 2 June 2016

Price
1 person: 1,980 CHF
2nd person from same company: 10% discount

Fee includes all course materials, 3 luncheons and 1 dinner. Participants registering less than two weeks before the event can pay by credit card only.

Event Location
GDI Gottlieb Duttweiler Institute
Langhaldenstrasse 21
8803 Rüschlikon

Further
Language
English

Changes to the programme
The programme is subject to change. If an event does not take place, fees will be refunded. Further claims are ruled out.

Cancellation
If you are unable to attend, please let us have your cancellation in writing. The fee will be reimbursed on cancellation thirty or more days before the event. After this term and until five full working days prior to the event we will charge 75% of the fee. In the event of later cancellations we will charge the full participation fee. Substitute participants welcome.

Hotel reservation
To benefit from special rates, please use the following email adresses and refer to the following code: MURS 2016
Hotel Sedartis, Thalwil: info@sedartis.ch
Hotel Belvoir, Rüschlikon: info@hotel-belvoir.ch

Transport
There will be a free shuttle bus service between the GDI and the Hotel Sedartis Thalwil and Thalwil train station.

Programme

31 May - 2 June

Tuesday, 31 May

09:00
Welcome Coffee

09.30
Session 1

11.30
Break

12.00
Session 2

13.30
Lunch

14.30
Session 3

16.00
Break

16.30
Session 4

18.00
free Shuttle Service to the Hotel Sedartis, Thalwil

Wednesday, 01 June

08.30
Session 5

10.30
Break

11.00
Session 6

12.30
Lunch

13.30
Session 7

14.30
Short Break

14.45
Session 8

16.15
Break

16.45
Session 9 with Andreas Karlsson

18.15
Apéro

19.00
Dinner & Certificate

Thursday, 02 June

08.00
Session 9

10.00
Break

10.30
Session 10

12.30
Goodbye Lunch

13.30
Zurich by their own

Speakers
Chris Muller

Christopher C. Muller

Boston, USA, www.bu.edu/hospitality

Christopher C. Muller is Professor of the Practice at Boston University where he specializes in Multi-Unit Restaurant Management, Entrepreneurial studies, and Organizational Leadership. He is a leading strategic thinker and teacher for the chain restaurant and food industry and has offered seminars around the world. His book, “The Leader of Managers” is the benchmark for the restaurant industry.

Andreas Karlson

Andreas Karlsson

Managing Director Sticks’n’Sushi UK Ltd. Andreas Karlsson will share his experience in helping to build some of the most successful multi-national restaurant organizations through creating and sustaining strong company culture while managing strategic growth.