Murs
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Successful Multi-Unit Restaurant Management

Becoming the Leader of Managers

Becoming the Leader of Managers

A highly interactive three-day seminar led by Christopher C. Muller, Professor of the Practice at Boston University’s School of Hospitality. Muller is an renowned expert on multi-unit restaurant brand management and chain restaurant organization development.

Course objectives & participant benefits

By the end of this seminar, participants will be able to:

  • Better understand the complex environment of today’s foodservice industry
  • Define and implement the set of skills necessary for a new multi-unit manager to achieve professional success
  • Apply key success factors in planning for restaurant organization growth
  • Identify competitive strategies to use in the current marketplace, both locally and globally
  • Create new opportunities based on new knowledge
  • Implement strategies based on newfound valueadded critical thinking and learned behaviors

Who should attend
Entrepreneurs, founders, company leaders, multi-unit managers, area managers, and restaurant general managers looking for insight into their own companies or who want to move to the next level of corporate restaurant leadership.
What leaders & managers say

  • “Chris is THE world authority on the restaurant industry, the ‘go to’ man if you want expertise and knowledge, a rare opportunity to see a true master giving a master class presentation.” Tony Hughes, Restaurant Group, Non-Executive Director
  • “Very interesting topics. Great Trainer, learned a lot of new ideas for my business. Very encouraging – loved the three days.” “Liked the open character of the seminar, the chance to discuss topics.” “These were really great days! Great group, great speaker!” “The format of the seminar, examples given from the industry, great venue” “Confirmation of what are our challenges and solutions for them…” Recent Seminar Participants
Programme

May 09-10

Tuesday, 9 May

08:45
free Shuttle Service from the Hotel Sedartis, Thalwil

08:45
Welcome Coffee

09:30
Session 1

11:30
Break

12:00
Session 2

13:30
Lunch

14:30
Session 3

16:00
Break

16:30
Session 4

18:15
free Shuttle Service to the Hotel Sedartis, Thalwil

Wednesday, 10 May

08:30
free Shuttle Service from the Hotel Sedartis, Thalwil

08:30
Welcome Coffee

09:00
Session 5

10:30
Break

11:00
Session 6

12:30
Lunch

13:30
Session 7

14:30
Short Break

14:45
Session 8

16:15
Break

16:45
Session 9 with Andreas Karlsson

18:15
Apéro

19:00
Dinner & Certificate

22:15
free Shuttle Service to the Hotel Sedartis, Thalwil

Thursday, 11 May

08:30
free Shuttle Service from the Hotel Sedartis, Thalwil

08:30
Welcome Coffee

09:00
Session 9

10:30
Break

10:45
Session 10 – 1st part

12:45
Goodbye Lunch

13:45
Zurich by their own

13:45
free Shuttle Service to the Trainstation, Thalwil

Speakers
Chris Muller

Christopher C. Muller

Boston, USA

Chris Muller is a leading academic expert in the field of restaurant management. His research has focused on multi-unit organizations, development and growth, and the training of multi-unit managers and leaders. He has held positions at Cornell University’s School of Hotel Administration, UCF’s Rosen College, Boston University, and is currently Courtesy Professor of Executive Education at FIU’s Chaplin School of Hospitality.  He is an author and has lectured around the globe.

Andreas Karlson

Andreas Karlsson

Copenhagen, Denmark, www.sticksnsushi.com

Curtice Brothers co-founder Andreas Karlsson, born in Sweden, actually only planned to Work in a London hotel for three months. This turned into a 15-year career as Director of International Licensing at Wagamama. Under Karlsson's leadership, the brand expanded into 15 countries. In 2011, he joined the successful Japanese concept Sticks'n'Sushi' as Operations Director, in 2019 promoted to CEO leading twelve restaurants in Denmark, nine in the UK and soon two in Berlin.

Information

Datum
9. Mai - 11. Mai 2017

Preise
1 person: 1,980 CHF 2nd person from same company: 10% discount

Fee includes all course materials, 3 luncheons and 1 dinner. Participants registering less than two weeks before the event can pay by credit card only.

Veranstaltungsort
GDI Gottlieb Duttweiler Institute
Langhaldenstrasse 21
8803 Rüschlikon

Weiteres

Language

English

Changes to the programme The programme is subject to change. If an event does not take place, fees will be refunded. Further claims are ruled out.

Cancellation

If you are unable to attend, please let us have your cancellation in writing. The fee will be reimbursed on cancellation thirty or more days before the event. After this term and until five full working days prior to the event we will charge 75% of the fee. In the event of later cancellations we will charge the full participation fee. Substitute participants welcome.

Hotel reservation

To benefit from special rates, please use the following email adresses and refer to the following code: MURS 2017 Hotel Sedartis, Thalwil: info@sedartis.ch Hotel Belvoir, Rüschlikon: info@hotel-belvoir.ch

Transport

There will be a free shuttle bus service between the GDI and the Hotel Sedartis Thalwil and Thalwil train station.

Partners

Hosting Partners

Chris Muller (Boston University School of Hospitality), Gretel Weiss (FoodService Europe & Middle East), and David Bosshart (GDI Gottlieb Duttweiler Institute).

Educational Partners

Nestlé Professional

Ecolab

Merrychef

True

Havi Global Solutions

Anuga

Winterhalter

Salomon Food World