21. EFSS

21. European Foodservice Summit

Crisis. Consequence. Confidence.
Think Tank and Congress for the Restaurant Industry


Due to current circumstances, we are working on an adjusted conference schedule. Updates will be published here shortly. Please do not hesitate to contact Brigitte Fischer should you have any questions in the meantime.

The Summit is the number one European Platform for the restaurant Industry.


The Summit is the number one European Platform for the restaurant Industry. Issues we discuss are trendsetting and on tomorrow’s agenda. Together we have created a think tank to analyze the most important changes in the industry as well as an annual forum where we may all share our thoughts on a regular basis. The people who join us are the industry leaders who shape the European restaurant landscape for the future.


Main players (entrepreneurs/senior management) of the multi-unit restaurant and catering industry as well as suppliers and consultants. Seats are limited for suppliers and consultants. There is a maximum of 250 participants to keep the atmosphere intimate. Be a part of the best community and help create a strong Pan-European network!

The past European Foodservice Summits (2000-2019) have been very successful. Every year this major platform for main players in the European away-from-home market has attracted more than 200 senior foodservice executives from 20+ nations.


Crisis. Consequence. Confidence.

  • Seeking Answers
  • Defining Our New Future


Programme in progress


David Bosshart

David Bosshart

Zurich, Switzerland, www.gdi.ch

Dr. David Bosshart is CEO of one of Europe’s leading think tanks. He is a frequent speaker at events in Europe, the USA, Latin America and Asia. His work and research focuses on megatrends and countertrends, the future of consumption, digitization between man and machine, management, social change and globalization.

Chris Muller

Christopher C. Muller

Boston, USA, www.bu.edu/hospitality

Christopher C. Muller is Professor of the Practice at Boston University where he specializes in Multi-Unit Restaurant Management, Entrepreneurial studies, and Organizational Leadership. He is a leading strategic thinker and teacher for the chain restaurant and food industry and has offered seminars around the world. His book, “The Leader of Managers” is the benchmark for the restaurant industry.

Gretel Weiss

Gretel Weiss

Frankfurt, Germany, www.food-service.de

Gretel Weiss is co-founder and publisher of the two leading trade magazines – food-service (since 1982) and foodservice Europe & Middle East (since 1998). She is a recognized expert with insider knowledge of the chain-restaurant industry. Her background is farming, university degrees in Nutritional Science and Economics.



Restaurant companies: CHF 1360 (instead of 1600, early-bird price valid until 14 July 2020)

Suppliers/Consultants CHF 2125 (instead of 2500, early-bird price valid until 14 July 2020)

Price: All fees have to be paid in advance. Participants registering less than three weeks before the event can pay by credit card only. Includes documentation, extensive download area, all meals, refreshments, transfers, get-together and dinner party (VAT incl.).

Live Stream

CHF 600


Due to current circumstances, we are working on an adjusted conference schedule. Updates will be published here shortly.

Conference language


The three partners/hosts

foodservice Europe & Middle East

Leading B2B magazine for the multinational restaurant industry, published by dfv media group in Frankfurt/Germany. The company owns over 90 titles (including “Lebensmittel Zeitung”) covering 12 sectors with a focus on food and foodservice.

Gretel Weiss, Publisher
foodservice Europe & Middle East
Phone +49 69 75 95 15 11
Email: gretel.weiss@dfv.de

Boston University School of Hospitality

One of the very few hospitality management programs located in highly selective private universities in the USA. The School offers a comprehensive four-year baccalaureate degree, customized executive education courses and conducts applied research for the entire range of hospitality segments.

Chris Muller, Prof.
Boston University School of Hospitality
Administration Phone: +1 617 353 0932
Email: cmuller@bu.edu

GDI Gottlieb Duttweiler Institute

The European Institute for Economic and Social Studies is focusing on retailing and the service industry. Main activities: congresses, seminars, consumer and management research. For 50 years the independent and future-oriented institute known as the GDI has been developing and providing knowledge and innovative solutions.

David Bosshart, CEO
Phone: +41 44 724 62 01
Email: david.bosshart@gdi.ch

Changes in the programme

The programme is subject to change. Should the event fail to take place, fees will be refunded. Further claims are ruled out.


Cancellations must reach us by 25 August 2020. After this deadline and until 5 whole working days prior tho the beginning of the conference, participants will be chrged 75% of the fee. The full amount is charged for cancellations thereafter. Naturally, a substitute participant will be welcome.


There will be a free shuttle bus service between the GDI and the Hotel Sedartis / Thalwil train station.

Hotel accommodation

To benefit from special rates, please use the following email adresses and refer to the code: EFSS 20

Hotel Sedartis, Thalwil: info@sedartis.ch
Hotel Alex Lake, Thalwil: book here
Hotel Ibis, Adliswil: welcome@ibiszurich.ch

General Terms and Conditions

General Terms and Conditions (PDF)


GDI Gottlieb Duttweiler Institute
Langhaldenstrasse 21
8803 Rüschlikon