Think Tank and Congress for the Restaurant Industry
Capturing the Future
An Industry in Transition
Appetites, Technologies, Demographics
Learning the New Languages for Success
Objective
Visionary Insights for the European Restaurant Industry
Trends – Management – Marketing – Operations – Strategies
The Summit is the number one European platform for the restaurant industry. Issues we discuss are trendsetting and on tomorrow’s agenda. Together we have created a think tank to analyze the most important changes in the industry as well as an annual forum where we may all share our thoughts on a regular basis. The people who join us are the industry leaders who shape the European restaurant landscape for the future.
Participants
Main players (entrepreneurs/senior management) of the multi-unit restaurant and catering industry as well as suppliers and consultants. Seats are limited for suppliers and consultants. There is a maximum of 250 participants to keep the atmosphere intimate. Be a part of the best community and help create a strong Pan-European network!
The past European Foodservice Summits (2000-2014) have been very successful. Every year this major platform for main players in the European away-from-home market has attracted more than 200 senior foodservice executives from 20+ nations.
Pre-Conference Day: Wednesday, 23 September
11.00 - 17.00
STUDY TOURS AND WORKSHOP (for more information see our Full Conference PDF)
R1_Zurich: BBB Bahnhof – Bahnhofstrasse – Bellevue
For first-time participants. Visits, talks and lunch
Guide: Peter Kern
R2_Zurich: Main Stations Become Shopping Malls
For first-time participants & repeaters. Visits, talks and lunch
Guide: Peter Herzog
11.00 - 17.00
James Hacon, MD, Elliotts & Tom Weaver, CEO, Flypay
W_Workshop: Digital Marketing
Everything restaurateurs need to know. Open also for non-summit participants
20.00
Get-together
Loft Five, Europaallee 15, 8004 Zurich
Conference Day 1: Thursday, 24 September
10.00
Public transfers, coffee & co.
11:00
Gretel Weiss, David Bosshart
Welcome & Intro on Behalf of the Organizers
11.10
David Bosshart, GDI Gottlieb Duttweiler Institute
Flesh Versus Silicon Chip
The Human in the Future Technological World: Will the Machine always Win?
11.50
Gretel Weiss, FoodService Europe & ME
Europe’s Top 100 Restaurant Operators
New Ranking and Analysis: New Taste, New Brands, New Trends
12.20
Lunch
13.30
Marius Robles, Re-Imagine Food
The Internet of Food
Disruptive Technologies and Start-ups: Smart Tools, Smart Foods, Smart Consumers
14.10
Lionel Tiger, Rutgers University
The Evolution of Pleasure
Eating Through Time: Men, Women, Food, Sex, Appetites
14.50
Break
15.20
HOT CONCEPTS ON STAGE
Gregory Marciano, Sushi Shop/France
Capturing the Consumer with Take-away and Delivery
Rod McKie, Welcome Break/UK
Managing the Brand Portfolio that Travellers Crave
16.30
Break
17.00
Chris Muller, Boston University
The New Consumer Battleground – Convenience
Where We Eat, How We Eat & Why You Must Anticipate Change
17.40
Ståle Økland, Domene Fem
Rock’n’Roll Is Here to Staye
The Surprising Things Managers Can Learn from Rockbands: Leadership, Branding, Loyalty
19.00
Dinner Party
Boat Cruise on the Lake of Zurich
Catering by Marché International
22.00
Return to Lake Side
22.00
Return to City
Night Cup at Quaglinos / Hotel Europe, Dufourstrasse 4, quaglinos.ch
Walking distance to hotels and main station
Conference Day 2: Friday, 25 September
08.00
Public transfers, coffee & co.
09.00
Kjell Nordström, speakersnet ab
Urban Life. The Third Room. Ultramodern Firms.
The New Economic Landscape: The Role of Restaurants
10.00
Break
10.30
Jochen Pinsker, npd Group
Category Migration and Value Shifts in Foodservice
Country-by-country-Trends in Eating-out: A Look Inside the Consumer Household
11.00
Henry McGovern, AmRest & Mert Askin, Azadea Group
Views from East & West – The Operator’s Perspective
Growing Market Trends: Today’s Opportunities and Challenges
11.40
Break
Marc Kreder, Subway
Sandwiches Conquer the World
The Remarkable Growth of a Simple System: Adapting to European Cultures and Lifestyles
12.40
Andy Holzer
Insight Without Seeing
Vision from a Blind Mountain Climber: What Keeps Us from Reaching Our Potential
13.40
Christopher C. Muller, Boston University
The Road Ahead
Final Conclusions
14.00
Lunch & goodbye drink
15.00
End of Conference
Bus service to the airport and Zurich main station