1. Successful Multi-Unit Restaurant Management

Growth, Development & Control

Growth, Development & Control

Course Objectives
By the end of this course, participants will be able to:

  • Define the set of skills that are necessary for a new multi-unit manager to achieve success
  • Apply key success factors for restaurant organization growth Facilitate the move from entrepreneurial to professional management

Participant Benefits

  • Every attendee will gain new:
  • Knowledge of their own company growth opportunities
  • Skills in creating strategies for company growth and professional development
  • Behaviors that will reward their organizations with high value-added critical thinking

Topical Details

  • These and other topics will be covered:
  • Introduction to Multi-Unit Concepts
  • Restaurant Company Growth and Development
  • Matching Management Style to Organizational Type
  • Multi-unit Restaurant Lifecycles
  • Multi-Unit Conflict Model
  • Quick Service Process Design & Restaurant Evolution
  • “The European Decade”
  • Managing the Multi-Unit Manager Development Plan
  • Moving From Being A "Fire-fighter” to Being a "Professional” Manager
  • Keys Success Factors for the Multi-Unit Manager
  • What Transforms A Manager Into a Leader

Prof. Dr. Christopher Muller


11. Mai - 13. Mai 2009


Langhaldenstrasse 21
8803 Rüschlikon