News

Food Report: From Cycle to Network

We used to get our vegetables fresh from the market, warm bread from the local baker, and meat from our own cow – if at all. Now, mass producers and major operators dominate. What will happen tomorrow?

“There aren't five types of customers – there are 150”

We have to stop thinking in terms of the traditional age categories. Chris Sanderson, co-founder of the London-based trend consulting company The Future Laboratory, explains in this video interview how customer types will be defined in the future.

“Being in the flow means using less of your brain”

A fully active brain results in maximum performance – or so we’ve always assumed. Steven Kotler, founder of the Flow Genome Project, however, makes it clear that the opposite is the case. So how can we accomplish great things with only minimal brain activity?

Urban centres of attention

A city is considered influential and important when everybody is talking about it. That said, there are no reliable figures for how strongly cities actually participate in the global conversation. The GDI has made a first attempt with its Global City Ranking and asks how a city remains relevant in the digital discourse.

Global City Index 2017: The Most Connected Cities

All metropolises connect people and cultures – but not all to the same extent. The GDI has examined the most important cities in the world to measure how well they fulfil their networking role in global terms. The first thing to note: Europe is ahead.

Nina Mazar: “We want to be sincere“

Humans are good. Certain situations, however, tempt us to act without integrity. Behavioral scientist Nina Mazar explains in her ted talk how circumstances can be changed. In January 2018 Mazar will be speaking at the GDI.

Arsenal fan services: The emotion managers

Personal contact and empathy are the most important elements in dealing with fans. Charlotte Kenny, Head of Fan Services at the British footbal club Arsenal, faces up to the challenges of dealing with fan communities.

NearSt – search the web to buy around the corner

Offline shops are invisible for online purchases. Nick Brackenbury, CEO of the e-commerce company NearSt, wants to change this with an app. In this video interview, he explains how.

High-tech against blindness: microchip implants

When people become contours: the disease retinopathia pigmentosa causes the optic nerves to slowly die off. However, researchers are working on a technology to activate the remaining healthy nerve endings by means of electrical stimulation.

The most important facts from the GDI International Retail Summit 2017

How do customers become fans? What keeps department stores from becoming extinct and how does customer data help to provide perfect service? Retail experts provided answers at the GDI International Retail Summit. A summary.

“Calm technology“ – technology for the peace of mind

Technology should be a functional part of our life and not constantly interrupting our daily routine. This is what Amber Case says in a video that was recorded at the 67th International Retail Summit at GDI.

Kelly Peters: “We are guilty of shallow thinking“

Would you jump off the boat in the middle of the ocean to save a hat? Behavioral scientist Kelly Peters did it – without thinking about sharks. In a ted talk, she explains how to get braver. And in January 2018, Peters will be speaking at the Academy of Behavioral Economics at GDI.

Consumer Behaviour. Is the customer a king, dictator or slave?

Increasing health awareness, the demand for more transparency, rapidly-changing developments: These three megatrends in consumer behaviour were identified in the fourth and last part of the trend report «Fresh Produce Trade 2025».

Charlotte Kenny: “Moments matter more than end-to-end experiences”

Charlotte Kenny is Head of Fan-Services with the British football club Arsenal. At the GDI Retail Summit she will show, why emotions matter. Here in this interview she explains, what retailers can learn from Arsenal’s fan services.

Live stream from Berlin: “Preempting Populism“

Parag Khanna, one of GDI’s Global Thought Leaders 2016, and GDI’s CEO David Bosshart will discuss the topic “Preempting Populism“ in Berlin on 5 September 2017 at 12:30 p.m. Watch the event live!

Josie Cartridge: "Relevancy is critical to engage consumers"

Which services can improve loyalty and customer satisfaction? How innovative can personalisation be put into practise and how can fashion retailers compete with Zalando? Josie Cartridge, Customer Director at fashion brand River Island, gives answers – here and at the International Retail Summit.

Daniel Grieder: “We will continue to break conventions”

In this interview Tommy Hilfiger's CEO Daniel Grieder talks about the store of the future, about influencer marketing and he describes where fashion industry still needs to accelerate. On 7 September, Grieder will speak at the GDI's International Retail Summit.

Primavera De Filippi on what we should learn from the Internet

Internet has evolved from a powerful tool for individual freedom into a tool for surveillance and control, says Harvard researcher Primavera De Filippi in this video interview. For blockchain we should learn from the past.

Infographic: The next eye – how we’ll see tomorrow

It all started with specially shaped lenses. Now, technology promises us entry into new dimensions. Our infographic shows possible ways in which our horizons might expand in future.

Chris Sanderson: “Focus on the quality of the experience”

Which are the hottest retail trends for the upcoming year and which startups are going to disrupt the industry, soon? Chris Sanderson, co-founder of trend consultancy “The Future Laboratory” provides answers – here and at the GDI’s Retail Summit from 7 to 8 September 2017.

Wikipedia-analysis: Networks at the G20

Angela Merkel and Emmanuel Macron at the centre. Donald Trump and Canada’s Justin Trudeau in marginal positions. And halfway between Trump and Merkel, almost like an intermediary: Vladimir Putin. This picture emerges when you analyse the heads of state and government currently gathered at the G20 summit using network software.

Radical customer focus at Amazon

Amazon understands how to focus on its customers’ desires like no other business. Shopping is becoming ever simpler, which is one key reason for the ecommerce giant’s success. A graphic shows the growing empire. At the GDI Retail Summit, we’ll be discussing the future of retail in the era of radical customer focus.

Alex Tapscott: "Blockchain will cut away at the middle class jobs"

Blockchain represents an evolution: from an internet of information to an internet of value, says author Alex Tapscott. In this interview, which was conducted at the Blockchain Valley Conference, Tapscott explains a few things that could go wrong with the bockchain.

Personalised fashion: ‘one favourite jumper to go’

Enter the shop, have your measurements taken, wait while a jumper is knitted in your desired design: it was as easy as that in Adidas’ ‘Knit for You’ pop-up store, which tested future clothing production techniques. We show what these might look like below and at the GDI International Retail Summit.

Italian charm offensive: Eataly World food park

A theme park with a new concept is opening its doors in Bologna with the goal of bringing the entire supply chain alive when it comes to classic Italian dishes. Eataly World aims to create a unique location that places the provenance of ingredients in the spotlight.

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