62nd International Retail Summit

Study Tour: Wednesday, 5 September 2012
14.00 - 21.00

Conference day 1: Thursday, 6 September 2012, 10.00 – 18.30

09.30

Welcome coffee

10.00

Challenge I: Radical shift – new retail in the glocal economy

David Bosshart (CH)
Why creativity beats money. Surviving the Übertech-Economy
Daniel Altman (US)
Economic outlook: The most surprising trends that will reshape the global economy

Challenge II : Radical branding – building connections, that last

Robert Brozin (ZA)
Building a brand with personality
Christoph Bründl (A)
The brand experience – staged offline

12.45

Lunch

14.00

Challenge III : Radical sustainability – creating prosperity through
good business

Götz Rehn (D)
Towards the fourth dimension
Andrew Merritt & Paul Smyth (UK)
Creative entrepreneurship for sustainable retail
Catherine Conway (UK)
From radical idea to reality – how we are challenging
the rules of retail
Robert Rudnick, Martin Elwert (D)
Closing the circle with direct trade – how consumers
care about producers
Kate Bull (UK)
Cooperative franchise – how to expand a business
ethically

15.30

Break

16.00

Challenge IV: Radical adaptability – staying big in times of change

Phillippe Houzé (F)
Permanent creativity. How to adapt to faster changes
Gerhard Drexel (A)
“Change the script” instead of “Business as usual”

Challenge V: Radical disintermediation – manufacturers connect or lose!

Urs Riedener (CH)
New consumer needs – new markets

17.45

Summary 1st Day

David Bosshart (CH)

From 18.30

Shuttle transfer
to the hotels and Thalwil station

Conference day 2: Friday, 7 September 2012, 09.00 – 15.00

09.00

Challenge VI: Radical reinvention – more than a reset

Simonetta Carbonaro (D/S)
Transform or die. Time for turnaround

Challenge VII : Radical connection – pop up your business

Speaker confirmed (D/US) Etsy
How DIY is challenging retail
Russ Miller (US)
Pop-up retail. Trend or fad?

10.15

Break

10.45

Challenge VIII : Radical price – towards a new dynamic

Oliver Hinz (D)
Innovative pricing – online and offline

Challenge IX: Radical holism – relations beyond marketing

Simona Scarpaleggia (CH)
Values. The IKEA way to radical retail
Petra Schäfer (D)
Our integration marketing – sustainably shaping the customer relationship

12.15

Lunch

13.30

Challenge X: Radical technology – shift your business model

Eric Tholomé (CH)
The future of commerce, as seen by Google
Caroline Drucker (D)
Digital services with real world value

14.30

From 15.00

Shuttle transfer
to Thalwil station